Digital patient information hub

When to contact the hospital after treatment

Information for patients, carers and relatives

illustrate of a man on the phone calling the hospital after treatment.
An illustration of a happy man holding an easy read leaflet with his thumbs up.

Easy read

This booklet uses easy words and pictures.

You might want to ask someone to help you read it.

Illustration of a person in bed feeling poorly

Feeling poorly

Some of the drugs used to treat your cancer can effect how you feel. They can make you feel poorly.

Illustration showing a lady calling a male nurse at the hospital

Contact the acute oncology team

You can ring this number:
07970 343305. This helpline number is available 24 hours a day, 7 days a week.

Illustration of a man pointing to a name badge and thought bubbles with a telephone, a birthday cake for die of birth and a hospital for hospital number.

If nobody answers please always leave a message with your:

  • name
  • telephone number
  • date of birth
  • hospital number (which can be found on the red or green card you were given at consent).
illustration of man on the phone

Contact for help

You will need to contact the acute oncology team for help if you have the symptoms below.

If you have any other concerns not listed, please ring the helpline number.

Illustration of a woman with a high temperature and a thermometer showing 37.5 degrees celsius or above.

You have high a temperature

You have a temperature of 37.5 degrees or above.

illustration of a woman who is cold and a thermometer that is 36 degrees celsius or less.

You have a low temperature

You have a temperature of 36 degrees or below.

illustration of a woman who is hot and sweaty and then cold and shivery

Signs of infection

If you have any signs of infection;
hot or cold - shivers

picture of a man feeling sick

Feeling sick

Nausea or vomiting not controlled by your medicines.

picture of a person on the toilet who has diarrhoea

Diarrhoea

If you have 2 or more episodes of diarrhoea in 24 hours.

image of person with tongue out showing their sore mouth

Sore mouth

If you start to develop a sore mouth that stops you eating or drinking.

Illustration of poo with blood on in a toilet

Blood traces

Blood in your wee or poo.

picture of a person coughing

Coughing

You can't stop coughing.

An image of a finger bleeding

Bleeding

You will need to contact the acute oncology team for help if you notice any forms of bleeding.

Picture of a person in a dentist's chair with their mouth open. The dentist is about to look into their mouth.

Or if you need to go to the dentist.

Illustration of person asking a question

Please ask

If you have any questions please ask a member of staff.

illustration of a lady on the phone

Contact details for blood tests

For blood test appointments call:
01274 365056

image of a computer screen with a book online button

Or book online at:
my.drdoctor.co.uk/clinic/bth-bloodtest

illustration of man on the phone

Contact for treatment appointments

For treatment appointments call the day unit on:
01274 277483

Text phone or text relay service icon

People with hearing and speech difficulties

You can contact us using the Relay UK app.  Textphone users will need to dial 18001 before the number to be contacted.

easy on the eye logo

Some of the images in this information resource have been taken from the 'easy on the i' image bank. Copyright ©LYPFFT. The remaining images were created by Medical Illustration ©BTHFT.

Accessible Information

If you need this information in another format or language and are in the hospital, please ask a member of staff. If you are accessing this leaflet online or on your phone you can see our Google Translate automated guidance on the Digital Patient Information Hub home screen.

Smoking

Bradford Teaching Hospitals NHS Foundation Trust is a smoke-free organisation. You are not permitted to smoke or in use e-cigarettes in any of the hospital buildings or grounds.

Published by
, Bradford Royal Infirmary, Duckworth Lane, Bradford BD9 6RJ.

Authors:
Date of publication: Jun 2025
Review Date: Jun 2027
MID Ref: 25021141