Matron’s clinic

On behalf of the whole team welcome to the Bradford Neonatal Intensive Care Unit (NICU). Whilst being with us is not what you had planned, we hope we can make your time with us as pleasant and memorable as possible.

We know that being a parent or carer on NICU can be really challenging from an emotional, mental, financial and physical point of view. With that in mind, I would like to speak to you about your journey with us to make sure that we are offering the best service possible.

I hold regular clinics to give you the opportunity to discuss what is on your mind, talk about your baby’s care and provide feedback in a safe environment.

Purpose of the clinic:

  • Talk about what is going well
  • Discuss your views on what we could do better and how we could improve services for families
  • Talk about your journey and any worries you may have
  • Discuss any challenges you face
  • Tell you about what support services are available

Upcoming Clinics which are held in the Matrons Office, in the NICU:

  • Thursday 24th September 2026
  • Thursday 15th October 2026
  • Tuesday 24th November 2026
  • Wednesday 16th December 2026

How to Book

To book an appointment to see me in clinic please email caroline.guy@bthft.nhs.uk stating the date you require and whether you need 15 or 30 minutes.

Or, you can speak to the nurse caring for your baby who will book an appointment for you to see me in clinic.

People with hearing and speech difficulties

You can contact us using the Relay UK app. Textphone users will need to dial 18001 before the number to be contacted.

Accessible Information

If you need this information in another format or language, please ask a member of staff.

Smoking

Bradford Teaching Hospitals NHS Foundation Trust is a smoke-free organisation. You are not permitted to smoke or use e-cigarettes in any of the hospital buildings or grounds.

Wristbands

When you are in hospital it is essential to wear a wristband at all times to make sure you are safe during your stay. The wristband will show accurate details about you on it including all the information that staff need to identify you correctly and give you the right care.

If you do not have a wristband whilst in hospital, then please ask a member of staff for one. If it comes off or is uncomfortable, ask a member of staff to replace it.